Marble

POLICIES

In order to be in compliance with Florida Department of Health State Laws, all patients must have their own Patient Profile with accurate First Name, 

Last  Name, Birthday, Phone Number, Email and a valid Credit Card on file.

Every scheduled appointment must be coordinated by the patient themselves as their own medical record. We do not allow booking for family members/friends. Appointments are non-transferable.

DEPOSITS

A $100 non-refundable deposit is required for each individual service on the schedule,

at the time of scheduling, to hold your appointment. 

 

Rescheduled Appointments

In order to avoid losing your $100 deposit(s), appointments must be rescheduled and not cancelled. All appointments must be rescheduled at least 24 hours in advance. This is the only way to have your $100 non-refundable deposit transferred to your new rescheduled appointment.

 

Always use the Patient Portal as a first attempt to cancel or reschedule appointments.

 

If this is not possible, please send a message to our

text line 205.793.6808

or email hello@selfieaesthetic.com.

 

If attempting to cancel over the phone, please leave a detailed voice message

with your First and Last name and date of appointment. 

Patients in-office are always our #1 priority. All emergency messages are answered first; however for scheduling inquiries, please allow one full business day for a response,

Monday - Friday, 9:30 am - 4:00 pm

No Show Appointment Penalty

All appointments must be cancelled/rescheduled at least 24 hours in advance to the appointment time to avoid an additional $75 fee on top of your $100 non-refundable booking deposit. 

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CONFIRMATIONS

Confirmations are sent by both email and text 3 days prior as well as 26 hours prior to your appointment. It is the patient's responsibility to monitor and reply to these attempts to avoid any additional charges. All late responses will not be accepted.

LATE ARRIVAL

A grace period of 15 mins will be permitted, anything over 15 minutes you have missed your appointment and a NO SHOW fee of $75 (non-refundable) will be charged. If you arrive late, you may still be seen, depending on the provider’s availability. However, not all services may be permitted due to time and your late fee of $75 will not be applied towards your balance. If you arrive after your appointment time has ended, you will NOT be seen and all account credits will be lost.

SCHEDULING FUTURE APPOINTMENTS

All patients are permitted to have 1 upcoming appointment on the schedule at any given time. Deposits are required for each individual service on the schedule. Provider schedules are unlocked 1 quarter (3 months) in advance.




 

credit-card-stress-debt-deadline-payment

Scheduling your appointment is your acceptance of these policies.

These rules were developed by the Selfie Squad to protect the integrity of every patient of the practice as well as ensure fairness in our scheduling process and time of the staff and providers.

Thank you in advance for taking the time to learn & respect our policies.

Parking Updates

 

We apologize for the inconvenience, however our parking lot is

undergoing some updates.

 

Please park in the parking lot adjacent to our building, not in the lot across the street. Selfie Aesthetic is not responsible for the towing or ticketing or any vehicles. Please allow a couple extra minutes for parking.