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In order to be in compliance with Florida Department of Health State Laws,

all patients must have their own Patient Profile with accurate

First Name, Last  Name, Birthday, Phone Number, Email and a valid Credit Card on file.

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Every scheduled appointment must be coordinated by the patient themselves as responsibility

of their own medical record. We do not allow booking for family members/friends.

Appointments are non-transferable.

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DEPOSITS

A $100 non-refundable deposit is required for each individual service on the schedule

at the time of scheduling in order to secure your appointment time with your provider. 

 

RESCHEDULED/CANCELLED APPOINTMENTS

All appointments must be rescheduled at least 24 hours in advance. 

In order to avoid losing your $100 deposit(s), appointments must be rescheduled and NOT cancelled.

This is the only way to have your $100 non-refundable deposit transferred to your rescheduled appointment. 

We will only allow a max of 3 reschedules for any set appointment. 

 

Always use the Patient Portal as a first attempt to cancel or reschedule appointments.

 

If this is not possible, please send a message to our

text line 305-390-8440 or email hello@selfieaesthetic.com

 

If attempting to cancel over the phone, please leave a detailed voice message

with your First and Last name and date of appointment, as well as sending a text to our text line for further communication. 

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We apologize in advance for not always being able to attend to the phone.

Patients in-office are always our #1 priority. We ask that when calling and there is no answer, please leave a voicemail so that we may return your call. All emergency messages are answered first. 

For all other inquiries, please allow one full business day (M - F, 9:30 am - 4:00 pm) for a response. If your call is in reference to an appointment, please keep in mind that you have access to your patient portal 24/7 and have the ability to cancel/reschedule any upcoming appointments through your portal, as well as book new appointments, fill out patient forms, sign consents, etc. 

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NO SHOW APPOINTMENT PENALTY

All appointments must be cancelled/rescheduled at least 24 hours in advance to the appointment time to avoid an additional $75 fee on top of your $100 non-refundable booking deposit. 

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CONFIRMATIONS

Confirmations are sent by both email and text 3 days prior as well as 26 hours prior to your appointment. It is the patient's responsibility to monitor and reply to these attempts to avoid any additional charges. Any late responses will not be accepted.

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LATE ARRIVAL

A grace period of 5 mins will be permitted when you are scheduled for a Tox appointment (15 min appt. duration), and a grace period of 10 mins when you are scheduled for a Filler appointment (30 min  appt. duration) will be permitted. Anything over these grace periods, you have officially missed your appointment and a NO SHOW fee of $75 (non-refundable) will be charged. If you arrive late, you may still be seen, depending on the provider’s availability. However, not all services may be permitted due to time and your late fee of $75 will not be applied towards your balance. If you arrive after your appointment time has ended and provider is not able to see you due to tardiness, you will NOT be seen and any deposit/s attached to that appointment will be lost.

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SCHEDULING FUTURE APPOINTMENTS

All patients are permitted to have multiple upcoming appointment on the schedule at any given time.

Deposits are required for each individual service on the schedule.

Provider schedules are unlocked 1 quarter (3 months) in advance.

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